Your Best Tech Just Stole 3 Commercial Clients.
We Could Have Warned You.
Your dispatcher rushes callers. Your office takes 24 hours to reply to emails. Your tech offers cash deals. PerformanceX catches every interaction that costs you customers – from first ring to final invoice.
- ✓ See who's losing you calls before they become customers
- ✓ Weekly reports on every employee - dispatcher to tech
- ✓ 100% legal - like security cameras for your entire business
Right Now, In Your Business:
You’ll find out in next week’s Google reviews. Or Monday’s PerformanceX report.
90-Second Demo:
Catch Your Tech's Next Cash Deal
See the exact reports you’ll get every Monday
No login needed. No complicated dashboard. Just open the PDF and see the truth.
The Always-On Retrospective for Your
HVAC Business
A retrospective means looking back at what happened to improve going forward. PerformanceX continuously monitors every interaction – alerting you immediately to urgent problems while organizing everything else into clear weekly reports. Never miss what matters, never waste time guessing.
Real-time:
Instant alerts when property managers are ignored
Bi-weekly:
See why customers are unhappy & who’s responsible
Weekly:
Individual performance reports on every employee
Monthly:
Instant alerts when property managers are ignored
Connect All Dots Every Week
From Blind Spots to Full Picture:
That customer who called, emailed, then hired your competitor? Now you’ll know exactly where the ball got dropped.
What You Have
What You See
Automatically delivered to you weekly
Monday Report:
•Sarah: Hung up on 3 calls.
•Mike: Ignored urgent email.
•Tom: Offered side job.
•Jake: Saved 2 accounts.
What You Have
What You See
Automatically delivered to you weekly
Monday Report:
•Sarah: Hung up on 3 calls.
•Mike: Ignored urgent email.
•Tom: Offered side job.
•Jake: Saved 2 accounts.
15-Minute Setup
Connect once, monitor forever
Catches Everything
Calls, emails, texts - nothing missed
No New Apps
Works with what you have
The Smart Test:
Don’t guess – know for sure. Pick two people:
- The dispatcher or tech you suspect is costing you money
- The employee you think is your star
In 48 hours, you’ll know exactly who to fire and who deserves a raise.
Pricing Transparency:
Free Proof
Analysis of 2 employees
No charge, No obligation
Then Start Small:
5-employee package
$1,749 setup + $70/month
Scale When Ready:
Analysis of 2 employees
No charge, No obligation
Your Monday Morning
Truth Report
Report Breakdown:
Page 1: Red alerts – who needs immediate attention
Pages 2-10: Individual employee scorecards
Pages 11-15: Good behaviors to recognize
Appendix: Key conversation excerpts that support each finding
Real Examples You'll See:
- Jake responded to after-hours email from stuck tech with troubleshooting steps
- Dispatcher Sarah rushed through 5 emergency calls saying "we'll call you back"
- Mike replied to ABC Property: "We'll get to it when we can" - no follow-up for 72 hours
- Tom told customer on recorded line to "call my cell for a better price"
PDF in your inbox at 6 AM. Print it. Read it over coffee. Know exactly what to do by lunch.
Calculate What Bad Service
Really Costs
Your advantage: Get ahead while competitors guess
How We Turn Chaos Into Clarity
You Have
- 1,000s of recordings
- 10,000s of emails
- Zero time to review
We Analyze
- Every conversation
- Every interaction
- Every week
You Get
- One clear report
- Who to keep, coach, cut
- With proof
Fair for Everyone Who Deserves It
Protects Good Employees
- ✓ No more false accusations
- ✓ "He said, she said" ends
Rewards True Performers
- ✓ Quiet stars finally visible
- ✓ Promotions based on proof
Documents Everything
- ✓ Legal protection for you
- ✓ Fair treatment for all
The Bottom Line:
Your employees already agreed to this when they signed on. We just make the data useful instead of useless.
Real Questions, Straight Answers
What if my techs find out?
Good techs love fair recognition. Problem employees quit. That’s the point.
What if it's wrong?
Good techs love fair recognition. Problem employees quit. That’s the point.
Is this Big Brother?
Good techs love fair recognition. Problem employees quit. That’s the point.
Who else uses this?
Good techs love fair recognition. Problem employees quit. That’s the point.
Your Customer List Is Walking Out the Door
Right now, former employees are calling your best customers. Undercutting your prices. Sharing your weaknesses.Next month, you’ll wonder why commercial accounts are switching. Why certain neighborhoods stopped calling. Or you can run retrospectives every week and know everything before it hurts.
Contact Form - General
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- ✓ Qualify in 15-minute call
- ✓ We analyze 2 employees free
- ✓ See results in 48 hours
P.S. – One stolen customer pays for an entire year. How many are walking away right now?